Workshops

Customized workshops for an immersive experience

We design customized workshops for people to come together, engage, learn, interact, and practice in a 1-on-1 or Group setting. 

Each workshop is tailored to match your team members, the situation, and the purpose or goal. For inclusivity & immersion, the workshops are designed by considering many factors such as the experience level of participants, their behavioral styles, team structure, etc. The format and presentation enable curiosity, interaction, open-mind, persistence, and teamwork among the participants.

Teams come away with a common experience that becomes a building block towards establishing strong relationships and mutual understanding. 

EFFECTIVE COMMUNICATION

• Identifying different behavioral styles

• Adapting to a ‘behavioral style’

• Role-plays

• Reflection and discussion

Increase:  Awareness of self and others, self-confidence & assertiveness, engagement in meetings, ability to influence others, effectiveness when working with difficult people, improved relationship with others, improved pursuasion skills.

EMOTIONAL AGILITY

• Understanding emotional agility

• Why does it matter

• Aspects/elements of emotional agility

• How does it impact your leadership when managing people

LEADERSHIP STYLE ASSESSMENT

• Assessment

• Different styles based on mapping task and touch

• 4 basic styles: Purposeful, Inspirational, Organized, Considerate

• Polarities in leadership styles

• Style in normal and in stress situation

• Variance exhibited

• Blind spots and dormant traits

• Take aways and insights

CUSTOMER EXPERIENCE

• Why is it important to create a great customer experience?

• Elements for a great customer experience

• Best Practices

• Exploring customer interaction scenarios

• Designing a customer experience